Service Options

As funeral service leaders, we are committed to supporting grieving families by creating meaningful and appropriate personalized tributes to honour their loved one’s life. 

Our continued goal is to provide the respectful, quality service to which all our families have come to expect and are entitled. Please let us know in advance if you are dealing with limited funds so we can tailor a service to fit your budget. We will never compromise a dignified funeral service as we are able to offer alternatives and options for any situation. 

Northwest Funeral Chapel has established a uniform payment policy. This policy allows us to exercise sound business practices, treat every family honestly and fairly, provide 24-hour daycare, and maintain an accessible, beautiful facility where families are comfortable gathering for services. 

While we acknowledge that we cannot take the pain away, with our guidance and assistance we hope to make your grief journey a little easier and perhaps less lonely. We are humbled by the privilege to serve you and sincerely appreciate your confidence.

Payment for all service disbursements is to be paid in full same day as the arrangement meeting. Professional fees and any other fees are to be paid in full 24 hours prior to service. In the case of cremations payment in full is expected prior to cremation services. At the end of the arrangement meeting, you will be presented with a contract itemizing the goods and services that you requested. For your convenience, the following payment methods are accepted. 

• Cash or Verified Cheque (Money Order/Draft/Official Cheque/Certified Cheque) 

• Credit Card Payment – We accept Visa and Mastercard. 

• EFT (Electronic Funds Transfer) – Please ask us for a form with the correct information.

• Interac E-Transfer – Please use email accounting@nwfuneralchapel.ca. 

• TruStage Funeral Plans - We accept prearranged (Prepaid Funeral Plans purchased before death) from TruStage, that were assigned through our funeral home. On a case-by-case basis, we will also honour prearranged funeral plans that were assigned at another funeral home. If you would like to use a prearranged funeral plan as a form of payment that was assigned at another funeral home, please contact one of our funeral directors.

• Estates: Due to the uncertain time frame with estates, we will not invoice estates. If an estate is established, you will be responsible for the payment of the funeral expenses through one of the above payment options. You may then petition the estate for reimbursement for the payment of funeral expenses.   

Interest of 2.0 % a month will begin to accrue 30 days after arrangement date on any unpaid balance. After 60 days, any balance will be turned over to collections.