Where to Start
Guiding You Through with Compassion
What You Need to Do?
Funeral planning can get overwhelming, but you’re not alone. Our staff is here to support you and help you through your grief journey while honouring your loved one. To help you get started, below is some helpful information. But please feel free to contact us with any questions.
Within Hours
When a loved one dies at home or somewhere that isn’t a healthcare facility, you’ll need to contact emergency personnel before they can be taken into our care. If your loved one was under medical care, you should call their physician as well.
If your loved one dies in a healthcare facility, they will notify the proper authorities, including your chosen funeral home if they have that information. Emergency and medical personnel involved will help you obtain a medical certificate and other necessary paperwork.
If you’re unsure of what to do, please don’t hesitate to give us a call.
Within a Few Days
You should inform close friends and relatives of your loved one’s passing through phone calls and your loved one’s death notice. This can be a difficult process, so you can reach out to a trusted family member or friend to help if you’d wish.
You also should review your loved one’s preplanned funeral wishes and meet with a funeral director to plan their service. If your loved one didn't preplan any funeral wishes, you can start by considering some of the larger choices you need to make, such as:
- Burial or cremation
- Type of casket or urn
- For a burial, location of their final resting place in grave or mausoleum
- For a cremation, location of their final resting place through burial or scattering
- Service types, such as a viewing, service, graveside memorial, etc.
- Any religious services, such as clergy or spiritual leaders
This is just a starting point, so don't feel like you need to know all the answers right now. We want to make this process as easy and meaningful as possible, so please contact us with any questions or for more information about your funeral service options.
When We Meet
When you meet with one of our staff members to begin planning the funeral, we'll show you our general price list to give you a basic idea of our service costs. Then, we’ll talk with you about your loved one to get a better understanding of the person and services to honour their life.
Our staff will use this information to help you create a personalized, meaningful service to celebrate your loved one. You can share your funeral preferences and ideas, stories about your loved one, their passions, and any other insights into your loved one’s life.
This process also may include:
- Preparing and filing the official death certificate
- Drafting an obituary
- Scheduling the funeral services and events, including the date, time, and location
- Selecting a casket, urn, and any other products
- Choosing pallbearers
- Arranging transportation
We want to make this process as simple and stress-free as possible, so please bring the following information about your loved one, or fill in this form so we have all the information recorded at our end when we meet.
- Date of birth
- Place of birth
- Full legal name and home address
- Social insurance number
- Father's name and birthplace
- Mother's maiden name and birthplace
- Highest education
- Occupation
- Veteran's discharge papers, if applicable
- Information about the burial location, if applicable
- Clergy name and phone number, if applicable
- Insurance policy information if using to pay for funeral expenses
- Names and relationships of survivors
- A recent photograph of your loved one and any clothing you want used when dressing them for the service
Call us today at 780-552-6110 or email info@nwfuneralchape.ca
Valleyview
4713 50 Street
Valleyview, AB, T0H 3N0
(780) 524-2338
High Prairie
4825 51 Ave.
High Prairie, AB, T0G 1E0
(780) 523-3311
Slave Lake
225 2 Ave. NW
Slave Lake, AB, T0G 2AI
(780) 849-3299
Wabasca
Unit 2, 911 Stony Point Rd.
Wabasca, AB, T0G 2K0
(780) 773-9446
